Business owners, managers and directors cannot afford to miss this course. To effectively meet your customer needs, decrease costs and maximize profits you must master the following skills
Customer Focus
Value Driven
Problem identification and resolution
Project Prioritization
Project Management
Executive Communication
Performance Management
This course teaches fundamental and advanced skills so that you can immediately understand your customer needs, structure your company, department or division processes to meet those needs, and sustain high quality process performance. Students that successfully complete this course will obtain their Lean Six Sigma Yellow Belt Certificate.
Course Objectives:
By completing this course, students will be able to:
Identify the most critical problems in your organization and create solutions that will bring substantial and immediate returns
Streamline operations and instantly decrease company or departmental operating costs and maximize profit margins
Understand how value is translated from customer needs to key business processes
Convert customer needs into specific actionable tasks that will increase market share
Use the Balanced Scorecard and Lean Six Sigma to develop a more comprehensive continuous improvement effort
Understand the fundamentals of the DMAIC problem solving methodology
Use basic Six Sigma tools for Six Sigma project definition and process baseline
Understand the need for advanced problem solving and improvement methodologies used by the Project Teams
Materials Provided:
Each course includes the following materials for a complete learning experience
Six Sigma Demystified by Paul Keller
Green Belt XL software by Quality America. To run the Green Belt software, users need one of the following Microsoft Excel versions running in MS Windows; Excel 97, Excel 2000, Excel 2002 or Excel XP.
Length: 1 day
Cost: $895/participant
(includes free coaching 1 hr/Month for 1 year)
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